Tips for Choosing an Upholstery Service Provider

When deciding which service to go with to reupholster a family heirloom chair or to outfit your restaurant with banquette seating, it’s important to consider a few factors to make sure you are completely satisfied with the work. Choosing a service that is committed to understanding your vision for the upholstery and truly takes pride in delivering an outstanding final result means that you’ll stress less throughout the process and come out with the beautiful furniture upholstery you imagined.

So how do you find a great service for upholstery in Sydney? Below we’ll review what to look for in your upholstery service to make sure your furniture is in good hands.


A great place to begin when hunting for an upholstery service is to ask around. If you know someone who has had furniture upholstered or reupholstered, find out what she thought of the service. How was the fabric quality and selection? Was the craftsmanship high-quality? Has the upholstery held up over time? Was the service easy to work with? If a company receives glowing reviews, definitely check them out. If you don’t know anyone who has had their furniture upholstered, try asking in a second-hand or antique furniture shop or in a restaurant with upholstered seats. It’s in their interest to use a high-quality upholstery service, so their reviews should be accurate.


Once you have a few upholstery companies to consider, you’ll want to find out more about their experience in the realm of upholstery or reupholstery that you require. If you need an antique piece of furniture reupholstered or restored, ask about their experience with antique furniture and ask to see samples or photos of their work. If you have a larger project such as a restaurant or hotel, or you require the upholsterer to collaborate with an interior designer, find out more about if the company has done larger outfits and where. The more relevant their skill set is to your specific project, the better fit they will be for your upholstery work.

Turnaround Time

While researching upholstery service providers, make sure you find out information regarding their typical turnaround time. One way to test the waters regarding how a service will be to work with is to request a quote for your upholstery project. If they reply to you right away, that’s a good sign they will be prompt to responding to your enquiries. If they take a week or two, you may want to steer clear.

Some upholstery service providers, like Sydney Upholstery, can turn around a project as fast as the client needs it, even picking up furniture in the evening or after a business closes and delivering it back within 24-48 hours. This ability to work within a short time frame is great for restaurants or those selling a home, as they may have an event or a showing and need their furniture to be in top form. If timeliness is of the essence for your project, be sure that you’re working with a service provider who can work within your schedule.

Experts in Fabric Selection

Typically, the biggest decision to be made when you are upholstering or reupholstering furniture is fabric selection, so make sure you are working with a service provider that either carries the fabric you are looking for or has a wide selection of fabrics for you to choose from if you are still deciding. If you’re unsure of which fabric to go with, make sure your service provider can advise you on which fabric is right for your unique situation. If you have kids or pets, they should point you towards durable, stain-resistant fabric. If you’re restoring an antique, they should be able to tell you which fabrics are appropriate for the piece.

You’ll also want to make sure your service provider has a strong relationship with major fabric wholesalers so that you know they’ll have your chosen fabric available and at a great price. Find out if they can mail fabric samples to your home so you can consider them with the other design aspects of your room.

A Seamless Process

A great upholstery service will have a clear process laid out for how they will complete the job. For smaller projects, these details should include how the furniture will be dropped off to their facility, the project timeframe, and the delivery back to your home, as well as all related costs. Larger project should include details about the installation into your space. Knowing the steps and what to expect will help to reduce your stress and avoid any misunderstandings between you and their team. When everyone is clear on what is meant to happen and when, the work will move forward smoothly and efficiently, which translates to a job well done and furniture that will be enjoyed for many years to come.